Help is a message away.
Every account has a handbook built into Manage, and a person who answers the email.
In the handbook
- Signing in, and who can do what
- Enquiries, people and families
- Volunteers, donations, cases and interactions
- The calendar and check-in
- Editing the website and building forms
- Funder reports and data protection
Questions
Where is the handbook?
Sign in to Manage and open Help. It covers every screen, in plain words.
How do we reach a person?
Email us, or use the contact form. You will hear from a human within two working days.
Can you make a change for us?
Often, yes. Tell us what you are trying to do and we will either show you how or do it.